A builder warranty is designed to provide defined protection after a new home is completed. It is important to understand that a warranty is a written contract with specific coverage, exclusions, procedures, and time limits—not a promise that every maintenance issue is covered. Understanding the new construction builder warranty is crucial for all homeowners.
Chris Brown Homes Warranty Provider
Chris Brown Homes uses Residential Warranty Company (RWC) as its warranty provider. The program includes 1-year workmanship and 2-year systems coverage and 10 year structural.
Workmanship Coverage
Workmanship coverage generally addresses covered construction-performance standards during the applicable warranty period. The actual RWC warranty booklet controls what is covered, what standards apply, and what is excluded.
Systems Coverage
Systems coverage generally relates to specified home systems during the applicable period. Homeowners should use the warranty document as the final source for coverage decisions.
Warranty Is Different From Homeowner Maintenance
New homes still require routine maintenance. Filters, caulking, drainage, humidity control, cleaning, seasonal maintenance, and manufacturer-required service remain important after move-in.
Manufacturer Warranties May Also Apply
Appliances, HVAC equipment, plumbing fixtures, roofing products, windows, and other components may have separate manufacturer warranties.
Emergency Situations
A home warranty is not an emergency-response service. For a fire, gas emergency, medical emergency, or other immediate threat to life or safety, call 911.